For reasons of hygiene and safety, personal grooming products, cosmetics or items of intimate clothing cannot be returned.

Yes, you spend most of your out of home time with the lower half of your face safely ensconced in a covering. But, aesthetics aside, the pain from chapped lips warrants them receiving some TLC as the cold weather bites. Enter: Lip balm. Unwanted Food or Drink Products - Once supply conditions are broken, there are a number of factors outside of our control that can affect the quality of a product. Therefore perishable goods such as food and drink cannot be returned. Over in the lab, we measured each balm’s effectiveness at maintaining the protective moisture barrier of the skin, over a six-hour period after applying the product.